Contact Us | Leagan Gaeilge | Meeting Facilities | Membership Login | Sign Up For Email Current Students
Ireland´s Public Service Development Agency

Managing Change

The ability to manage change is one of the most important competencies that public sector organisations expect from their managers and staff, especially in the current climate. Yet, research shows that typically many change efforts in organisations fail. Organisations need people in key areas who both know what needs to be done to make change happen and can work with others to get results. This means that those involved in managing change now need to have the skills of a ‘change agent’ – someone who can work with others and influence them to do things differently, and better.

This one day introductory course is designed to meet the needs of those who wish to increase their skills in managing change. The workshop will provide them with the tools and techniques to implement change more effectively in their organisations.


Upon completion of the programme participants will have:

  • Enhanced their understanding of how to lead and manage change more effectively
  • Acquired tools and techniques for planning and implementing change solutions
  • Increased their awareness of how individuals react to change
  • Acquired strategies for handling resistance


The course will cover the following areas:

  • Key steps in planning and implementing change
  • Engaging stakeholders
  • Leading change
  • Creating a culture of change
  • Managing resistance

Dates, Venue and Fee

Date: 2017 dates to be confirmed.  To receive notification of new dates, please email
Venue: Institute of Public Administration
Fee: The cost of this course is €405 for Corporate Members of the Institute, €450 for others. Fee includes course material, lunch and refreshments.

Tailored Programme

This course can be tailored for in-house delivery. Please email if you would like further information about customised training.

Course Leader

Jane O'Reilly, Leadership and Management Specialist

Bookings / Enquiries

Central Bookings Office
Institute of Public Administration | 57-61 Lansdowne Road, Dublin D04 TC62
Tel: (01) 240 3666 | Fax: (01) 668 9135 | Email:

Related Programmes

57-61 Lansdowne Road, Ballsbridge, Dublin 4 | Tel: +353 1 240 3600 | Fax: +353 1 668 9135 | Registration no: 21087