Online Courses

The Institute of Public Administration, working in close collaboration with the Department of Housing, Local Government and Heritage presents the updated Standards for Private Rented Accommodation Training Programme.

This training programme is for staff who have direct responsibilities related to enforcement of the Housing (Standards for Rented Houses) Regulations 2019. Administrative staff who work closely with these housing practitioners may also find it useful. 

Commercial Rates Law is a one day online course that is for staff working within the Irish Local Government Sector who are dealing with the process of collecting commercial rates.

Debt Management Units have been established in Irish Local Authorities to deal with many areas of debt management including debts associated with commercial rates, housing rents and housing loans. The focus of this course centres specifically on the area of commercial rates law.

Training Needs Analysis / Learning Needs Analysis is a one day online course designed to equip Training, Learning & Development, Human Resource and Line Management personnel to understand which training needs arise in organisations and where there are gaps in knowledge, skills and behaviours among staff members.

This online course is designed to identify the range of skills required to conduct a Training Needs Analysis (TNA) / Learning Needs Analysis (LNA), the sources of information, the means by which data can be collected and the methods tools which can be used to analysis the needs and identify appropriate solutions.

Domestic Violence and Abuse (DVA) - Its impact in the Workplace is a self directed elearning course for HR Managers, People Managers, Trusted Colleagues and Friends across the Public Service and beyond who will gain valuable insights into how to recognise, respond and refer a colleague who may be experiencing domestic violence and abuse.  It will also raise awareness of the importance of having a Domestic Violence and Abuse Policy in each organisation.

This course supports the Civil Service and the Public Service commitment to raising awareness about Domestic Violence and Abuse.  It supports employers in line with the Civil Service Domestic Violence and Abuse Policy.

Managing in a Hybrid Environment is designed to provide an opportunity for managerial staff to develop the skills and competencies required to effectively manage their teams in a blended working environment where adaptability, communication, cooperation and collaboration are essential competencies. The programme provides a safe learning environment in which participants can develop their managerial skills to not only navigate the current uncertainty in the working environment, but to ensure their teams adapt to and thrive in the new hybrid-working world.

Working in a Hybrid Environment is designed to provide an opportunity for non-managerial staff to develop the skills and competencies required to be effective in a blended working environment. The programme provides a safe learning environment in which participants can develop their abilities as professional individuals, team members and mentors and in so doing, make a significant impact within their role.

HRM professionals and line managers with people management responsibilities need to be familiar with the principles of employment law and the key obligations and constraints placed on them in managing the employment relationship. 

The maintenance of a good employee / industrial relations atmosphere in an organisation depends on the promotion and maintenance of discipline on the one hand while at the same time it is important that grievances are handled effectively in accordance with the principles of natural justice and fairness.  Equally it is important that HRM practitioners and line managers are aware of how to ensure the conduct of a robust investigation in relation to disciplinary or grievance matters.

The aim of the Employment Law - Discipline, Grievance and Workplace Investigations workshop is to provide HRM practitioners and line managers with an awareness of the law and best practice in dealing with discipline and grievance matters and an appreciation of the responsibilities that they have in relation to adhering to discipline and grievance procedures. The workshop also aims to provide guidance relating to the organisation and conduct of investigations.

A new Code of Practice for Employers and Employees on the Prevention and Resolution of Bullying at Work has been in place since latter 2020. The aim of the Employment Law - Preventing Bullying and Harassment and Protecting Dignity in the Workplace workshop is to inform HRM and line managers as to how harassment and bullying at work are defined and to set out the procedures by which bullying at work should be managed and the preventative measures and actions that should be taken. The formal process which should be implemented will also be outlined and the role of the Health and Safety Authority (HSA) and Workplace Relations Commission (WRC) will be clearly explained.

Line Managers have a very important role to play, not only in managing people and operations day-to-day, but also in implementing HR and other organisational policies and in supporting their team's development and fostering a culture of employee performance, positive employee relations and employee engagement. It is important to give proper thought to how Line Managers are supported and developed to make sure they have the necessary knowledge, skills and competencies to be successful in their role.

The IPA is pleased to offer our HR Training for Line Managers course to meet the specific learning and development needs of Line Managers in your organisation.